At Franklin First, we consider service our most important product.
Feel free to contact us by phone, in person, or use the convenient Contact Form.
Please note: When using the Contact Form, do not send any personal, financial, or password related information.
Franklin First Federal Credit Union
57 Newton Street
Greenfield, MA 01301
Phone/Text:
(413) 774-6700
Fax:
(413) 774-5014
Touch Tone Teller Quick Guide:
(866) 695-4393
Online Banking Support:
(866) 987-7609
Lobby Hours
Monday - Wednesday
9:00 a.m. - 5:00 p.m.
Thursday - Friday
8:30 a.m. - 5:00 p.m.
Saturday
9:00 am - 12:00 p.m.
Drive up Hours
Monday-Friday
8:30 a.m. - 5:00 p.m.
Saturday
9:00 a.m. - 12:00 p.m.
Lost or stolen Franklin First ATM or Debit/Check Card
Call: (413) 774-6700
After hours call (800) 472-3272
Visa® Credit Card Customer Service:
Call: (866) 820-4840
Lost or stolen Franklin First Visa® credit card
Call (866) 820-4840
Out of country call (727) 299-2449
ATM Locations
Franklin First Federal Credit Union
57 Newton Street
Greenfield, MA 01301
*Drive- up and Lobby ATM
Greenfield Police Department
321 High Street
Greenfield, MA 01301
Baystate/Franklin Medical Center Lobby
164 High Street
Greenfield, MA 01301
*Drive-up ATM located at the branch is only ATM that accepts deposits .
