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FRAUD PROTECTION


Fraudulent Phone and Text Messages

Automated, computer generated text messages and phone calls are being made to Franklin County residents claiming that their debit or credit card has been deactivated and asking for a call back. If you do respond they ask for personal info, such as your account number or pin code. This is a scam - DO NOT give them your information.

Rest assured your accounts are safe, as long as you do not respond to these messages with personal information. The scammers do NOT have access to any account information. There is no need to contact us unless you have given out your info. They also do not have your phone number; it has been randomly dialed by computer.

Franklin First has no need to ask you for your account numbers - we already know what it is. Never give any personal information over the phone to someone you cannot identify.
 

 

Fraudulent Mail

This is a SCAM and NOT a promotion from Franklin First. If you received this check and letter please note this is FRAUD!

 

 

 

 

 

 

 

 

 

 

FRANKLIN FIRST FCU

57 Newton Street · Greenfield, MA 01301
Phone: 413.774.6700

Fax: 413.774.5014

NMLS ID# 813226

 

LOBBY HOURS

Monday - Friday: 9am - 5pm · Thursday until 6pm · Saturday 9am - noon
DRIVE-UP HOURS

Monday - Friday: 8:30am - 5pm · Thursday until 6pm · Saturday 9am - noon

 

      


Copyright © 2011 Franklin First FCU. All rights reserved.